Monthly Archives: October 2017

The Concierge Mentality: Defining the Role of the Hotel Concierge

As seen on┬áHotelExecutive.com Going back a few centuries to the time of castles in France, the concierge was the individual who held the keys to the castle rooms and looked after the needs of visiting royalty. Henceforth the correct meaning of the title; “The Keeper of the Keys.” Advancing this tradition of ancient hospitality forward […]